Privacy Policy

Well Proto operates the website [https://wellproto.com].

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and disclose the information you provide to us through our website and during our CNC machining, sheet metal, molding, casting, 3D printing, and surface finishes services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information Collection

1.1 Personal Information:

When you visit our website, request a quote, place an order, or communicate with us, we may collect personal information such as your name, email address, phone number, company information, and job title. We may also collect payment information for billing purposes.

1.2 Technical Information:

We may collect certain technical information automatically from your device, including your IP address, browser type, operating system, and referring website. We use this information to improve the functionality and security of our website.

1.3 Files and Data:

As part of our services, customers may upload files, including 2D/3D drawings and specifications, through our website or by email. We treat these files and data as confidential and use them solely for the purpose of providing the requested services.

2. Use of Information

2.1 Service Delivery:

We use the personal information and files/data you provide to deliver the CNC machining, sheet metal, molding, casting, 3D printing, and surface finishes services you requested. This includes processing your orders, providing quotes, and communicating with you regarding your projects.

2.2 Internal Operations:

We may use the information collected for internal purposes such as improving our services, conducting research and analysis, and enhancing the user experience of our website.

2.3 Communication:

We may use your contact information to communicate with you about your orders, provide updates, respond to inquiries, and send promotional materials related to our services. You can opt-out of receiving promotional communications at any time.

2.4 Legal Compliance:

In certain circumstances, we may be required to disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.

3. Data Security

We take appropriate measures to protect your personal information and files/data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We use industry-standard security measures, including secure servers, encryption, firewalls, and regular data backups to safeguard your information.

4. Third-Party Disclosure

We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors and shipping companies. These third parties are contractually obligated to protect your information and use it solely for the purposes of providing the requested services.

5. Website Links

Our website may contain links to third-party websites for your convenience and information. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of those websites before providing any personal information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Privacy Choices

You have the right to access, update, correct, or delete your personal information. If you wish to exercise any of these rights or have any questions about our Privacy Policy, please contact us using the information provided below.

8. Changes to the Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically for any changes.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: info@wellproto.com

Well Proto Co., Ltd

Address: Floor 2, Building A3，Fuyong Street Bao'an District, Shenzhen, China, 518103

Phone: +86-13256870611

Email: info@wellproto.com

Last updated: January 06, 2024

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